Century Games · Active project

Top Force

An actively maintained Discord and custom bot ecosystem designed around three operational pillars: player support, safety and moderation, and engagement and retention.

13,033+approx. members

—approx. online

3purpose-built bots

Activemaintenance

Discord invite counts refresh automatically when serverless functions are available.

Bot ecosystem

Three independent services. One community platform.

Monarc split support, moderation and engagement into independently deployed TypeScript applications so each operational area can evolve—and fail—without taking the others offline.

ProductionPlayer Support

Grayson

Automates structured support intake and case administration while leaving investigation and player communication to human staff.

Two-stage support & bug intake with evidence uploads
Private tickets, staff routing, claiming and lifecycle persistence
Automatic transcripts and PostgreSQL case records
Persistent suggestions, voting and staff status workflow
Support operations analytics
Google Sheets reporting via Apps Script/webhooks

System of recordPostgreSQL stores operational truth; Google Sheets provides a human-friendly reporting surface.

ProductionModeration & Intelligence

Natalie

Provides database-backed moderation history, security automation, event logging and historical community activity data.

Warn, timeout, kick, ban, purge and history tooling
Persistent moderation cases with unique database IDs
Unauthorised Discord-invite automod
Deleted/edited message and join/leave logging
Daily guild, channel and member activity records
Permission-separated commands and Discord role hierarchy

Defence in depthDiscord permissions + bot-side restrictions + persistent action logging.

Pre-productionEngagement & Retention

Amy

A 32-command progression and community economy platform, built and database-migrated while awaiting the privileged Discord intents required for launch.

XP, levels and configurable milestone rewards
Gems economy, daily/weekly rewards and member payments
Persistent shop, inventory and purchasable VIP role
Leaderboards and self-service role panels
Trivia management, giveaways and mini-games
Extensive staff configuration without source edits

Architecture

Service-oriented Discord operations.

Grayson, Natalie and Amy are separate Node.js/TypeScript applications with isolated PostgreSQL databases hosted through Neon and typed data access through Prisma ORM.

Top Force Community

DISCORDCommunity Platform

GraysonSupport · Production

NatalieModeration · Production

AmyEngagement · Pre-production

TypeScript / Node.jsDiscord.jsPrisma ORMIsolated PostgreSQL / Neon databasesIndependent cloud deploymentsREST APIs / Webhooks

Resilience by separationA restart or failure in moderation does not have to take player support offline. Core systems are not tightly coupled and do not depend on a shared central user-record service.

Production scale

More than a command list.

Across the current builds there are at least 45 registered slash commands—6 Grayson, 7 Natalie and 32 Amy—before counting buttons, modals, automod events, listeners, voting controls, role panels and ticket state interactions.

3independent applications

45+registered slash commands

3isolated data stores

13,033+community members

Inside the platform

Real workflows from the Top Force deployment.

These interfaces show the live server structure and purpose-built support/moderation tooling, alongside Amy's pre-production command surface.

Top Force Discord server channel structure — Top Force server architecture, including information, community, support and guide areas.

Grayson player support interface with support, bug and suggestion options — Grayson routes players into structured support, bug-report and suggestion workflows.

Natalie persistent moderation history command — Natalie's database-backed moderation history gives authorised staff longitudinal case context.

Natalie server statistics command — Current server activity is exposed to staff while daily PostgreSQL records establish historical analytics.

Amy engagement bot slash command list — Amy's pre-production engagement surface includes economy, progression and entertainment commands.